I’m John Jordan: Solutions Engineer

I create business value by securely connecting systems and automating workflows across complex enterprise environments.

I primarily use Node.js and Python to link platforms like Intercom, Salesforce, and Zendesk with AWS, Azure, and GCP infrastructure.

Alongside this, I build full-stack web applications and explore ML and acoustic modeling for low-resource languages.

Enterprise Impact

Highlights from my current role:

Architecting and deploying custom Node.js and Python API integrations for high-profile clients—directly facilitated the acquisition of $500K+ in new contract value and professional services, with emphasis on fintech clients.
Engineering and managing the company’s marketing infrastructure, implementing AI-driven SEO strategies and custom JavaScript components to optimize lead generation and site performance.
Mentoring junior solutions engineers and established standardized internal deployment and testing protocols, reducing deployment-related errors and accelerating the delivery of enterprise integrations.

Engineering Philosophy

My background in pharmacy and life sciences shaped how I approach engineering: systems often fail at the edges, through unexpected conditions, edge cases, and human factors.

I bring that same discipline to enterprise software and integrations. Whether connecting systems across AWS, Azure, and GCP or building business-critical workflows, I design solutions with defensive programming, resilient error handling, and safeguards that keep operations reliable.

Get in touch

Gainfully employed at present, but feel free to reach out.